Symptom
Error messages raised during processing of pain002 file.
- Incoming transaction item XXXXXX does not match an item in the batch XXXXXXXXXX.
- Transaction cannot be matched.
Environment
SAP S/4HANA Cloud.
Cause
Payment batch is a Payment order not an financial payment. Pain002 file is not configured for processing payment orders.
Resolution
Solution is to setup a document type and clearing document type for payments.
- Access the SSCUI "Set Up Payment Methods for Each Country/Region for Payment Transactions."
- Select your payment method in the Payment method per country code.
- Press the Details button from to menu option.
- In the Posting Details section :
- De-select the Payment order only flag.
- Provide the Document type for payment "Ex ZP".
- Provide the Clearing Document type "Ex SA".
- Save the changes for the payment method in country.
Keywords
101972, P00000000*, payment, order, "Transaction cannot be matched", pain002, , KBA , FIN-FSCM-BNK , Direct Bank Communication , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions