SAP Knowledge Base Article - Public

3266836 - Transaction item match error during processing of pain.002.


Error messages raised during processing of pain002 file.

  • Incoming transaction item XXXXXX does not match an item in the batch XXXXXXXXXX.
  • Transaction cannot be matched.


SAP S/4HANA Cloud.


Payment batch is a Payment order not an financial payment. Pain002 file is not configured for processing payment orders.


Solution is to setup a document type and clearing document type for payments.

  1. Access the SSCUI "Set Up Payment Methods for Each Country/Region for Payment Transactions."
  2. Select your payment method in the Payment method per country code.
  3. Press the Details button from to menu option.
  4. In the Posting Details section :
  5. De-select the Payment order only flag.
  6. Provide the Document type for payment "Ex ZP".
  7. Provide the Clearing Document type "Ex SA".
  8. Save the changes for the payment method in country.


101972, P00000000*, payment, order, "Transaction cannot be matched", pain002, , KBA , FIN-FSCM-BNK , Direct Bank Communication , FIN-FSCM-BNK-2CL , Direct Bank Communication (Public Cloud) , Problem


SAP S/4HANA Cloud all versions