SAP Knowledge Base Article - Public

3266955 - Data are not loading into the story (both table and chart), if the user profile language is different from English (US) in SAP Analytics Cloud (SAC)

Symptom

  • Data are not loading into the story (both table and chart), if the user profile language is different from English (US) in SAC embedded in SuccessFactors.
  • If the language is e.g. Finnish (Suomi) for the user profile => data are not loading into the table or chart. Only Object ID is coming for some dimensions.
  • If the language is English (US) for the user profile  => data are loading correctly.

Environment

  • SAP Analytics Cloud (Enterprise) 2022.21.01
  • SAP SuccessFactors HXM Suite Core 2205

Reproducing the Issue

  1. Login to SuccessFactors.
  2. Go to Report Center and select All Reports.
  3. Search for the existing test story or create a new one.
  4. Go to User Profile - Settings - Change Language => English (US)
  5. Open the story => 
    • in the chart the description of the dimensions will be listed
    • in the table, all the data will be available.
  6. Go to User Profile - Settings - Change Language => Finnish (Suomi)
  7. Open the story => 
    • in the chart, the ID of the dimensions will be listed
    • in the table, data are not loading. Only Object ID is coming for some dimensions.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0 ; SAP SuccessFactors HXM Suite Core 2205