3267010 - Rules Cannot be Uploaded, Error: "Rule set too large/complex to compute | Please reduce/simplify rule set and try again" 

While trying to upload a rule set, you get the error "Rule set too large/complex to compute | Please reduce/simplify rule set and try again".

The same issue can happen for any rule set: territory routing rules are being used as example here.

SAP Cloud for Customer

The issue is reproducible with different BRF+ Rule Sets in the system, we will use Territory Management Rules as example.

1. Go to the Administrator work center.
2. Select the Sales and Campaign Settings view.
3. Select Territory Management Rules.
4. Click on Actions > Activate Rules.

Two error messages are shown: "Rule set too large/complex to compute | Please reduce/simplify rule set and try again"

However, the rule set is very simple.

There is a limitation with regard to the "delta handling" in Rule sets. This sometimes leads to unexpected errors such as the "Rule set too large/complex to compute" error.

To overcome this please try the following (below example uses the Territory Management Rules, the same can be done for other rule sets):

1. Navigate to the Rule set, for example: Administration work centre > Sales and Campaign Settings > Territory Management Rules
2. Make sure you have a backup of your rules (e.g. in xls)
3. Delete all the existing rules and activate this in the UI.
4. Close the UI called "Maintain territory rules"
5. Have your xls prepared containing all your rules
6. Re-open the UI "Maintain territory rules" and make sure the list is empty and Active!!
7. Upload the file from step 4. Note that this takes quite a moment.
8. Once the upload is done the count shows (10.000). Do not get confused about this! The number is wrong. It is a known UI limitation, but the upload of rules can definitely handle more than 10.000 rules, the UI just does not show more.
9. Activate all your rules.
10. Close the UI.

KBA 2893833 - Error Message "Rule set too large/complex to compute" Is Shown Even for Simple Rules

Routing Rules, Rules, BRF, Territory Management Rules, , KBA , LOD-CRM-TM , Territory Management , Problem