SAP Knowledge Base Article - Public

3267045 - Deleted forms still showing in People Profile - Performance Management

Symptom

In the Performance History Portlet, all forms are showing up, even after the forms have been deleted.

Environment

SAP SuccessFactors Performance Management

Cause

This is caused by the following options being enabled in provisioning:

  • Show in-progress form ratings in live profile
  • Show In-Progress Calibration Ratings In Live Profile

Resolution

This is currently the system expected behavior, to show the Deleted forms in the Live profile if the options to Show in-progress forms and in-progress calibration ratings is enabled in provisioning.

If the desire is to show only the active forms, then the following settings must be Unchecked in Provisioning:

  • Show in-progress form ratings in live profile
  • Show In-Progress Calibration Ratings In Live Profile

As a customer, you do not have access to Provisioning, you need to contact your Implementation Partner to modify this setting, or if you are no longer working with an Implementation Partner you can raise a Support Ticket to request this change.

Also, if you wish to show the In-Progress Forms but not the deleted ones, a workaround for this scenario is to purge the deleted forms.

See Also

2088065 - Legacy Purge - Data Retention Management

Keywords

Deleted forms, live profile, in-progress forms, duplicate forms , KBA , LOD-SF-PM-POD , Home Page, Pods and Portlets, To Do List , Problem

Product

SAP SuccessFactors Performance & Goals all versions