SAP Knowledge Base Article - Preview

3267069 - Unable to open Controls tile

Symptom

After an upgrade, 'Controls' tile hangs and are not displaying the Control list. FRA_INITIAL_SETUP process was already executed. The following error is also observed:
 
"App could not be opened because the SAP UI5 component of the application could not be loaded.
Failed to load UI5 component for navigation intent "#InternalControl-manage"


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Environment

  • SAP Audit Management 1.3
  • SAP Audit Management 1.4
  • SAP Audit Management 1.5

Product

SAP assurance and compliance software 1.3 ; SAP assurance and compliance software 1.4 ; SAP assurance and compliance software 1.5

Keywords

Control, tile, service, "Failed to load UI5 component for navigation intent "#InternalControl-manage", "App could not be opened because the SAP UI5 component of the application could not be loaded" GRCAUD_CONTROL_SRV , KBA , GRC-AUD , GRC Audit Management , Problem

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