Symptom
When does the email with trigger "(ONB) New Team Member Onboarding Restarted Trigger" get triggered in case of Rehire Users?
Environment
SAP SuccessFactors Onboarding
Resolution
The following scenarios trigger the Restart Email:
- Onboarding initiated from RCM and candidate was selected as "Onboard with New Hire" during First Rehire Check and "Rehire on New Employment" during the second rehire check
- Onboarding initiated from RCM and candidate was selected as "Onboard with New Hire" during First Rehire Check and "Rehire on Old Employment" during the second rehire check
- Onboarding initiated from Manual Onboarding and candidate was selected as "Rehire on New Employment" during the second rehire check (First Rehire Check is not applicable for Manual Onboarding)
- Onboarding initiated from Manual Onboarding and candidate was selected as "Rehire on Old Employment" during the second rehire check (First Rehire Check is not applicable for Manual Onboarding)
NOTE: If the First Rehire check was skipped for the candidate and the new hire details are adjusted to trigger Rehire during Personal Data Collection, restart onboarding email will be sent after the completion of second rehire verification if the user is onboarded as a rehire.
See Also
Keywords
New Team Member Onboarding Restarted Trigger, Restart, Rehire, Rehire on Old Employment, Rehire on New Employment , KBA , LOD-SF-OBX-RST , Restart Onboarding , Bug Filed