SAP Knowledge Base Article - Public

3267406 - [Onboarding] New Team Member Onboarding Restarted Trigger scenarios for Rehire Users

Symptom

When does the email with trigger "(ONB) New Team Member Onboarding Restarted Trigger" get triggered in case of Rehire Users?

Environment

SAP SuccessFactors Onboarding

Resolution

The following scenarios trigger the Restart Email:

  1. Onboarding initiated from RCM and candidate was selected as "Onboard with New Hire" during First Rehire Check and "Rehire on New Employment" during the second rehire check
  2. Onboarding initiated from RCM and candidate was selected as "Onboard with New Hire" during First Rehire Check and "Rehire on Old Employment" during the second rehire check
  3. Onboarding initiated from Manual Onboarding and candidate was selected as "Rehire on New Employment" during the second rehire check (First Rehire Check is not applicable for Manual Onboarding)
  4. Onboarding initiated from Manual Onboarding and candidate was selected as "Rehire on Old Employment" during the second rehire check (First Rehire Check is not applicable for Manual Onboarding)

NOTE: If the First Rehire check was skipped for the candidate and the new hire details are adjusted to trigger Rehire during Personal Data Collection, restart onboarding email will be sent after the completion of second rehire verification if the user is onboarded as a rehire.

See Also

Keywords

 New Team Member Onboarding Restarted Trigger, Restart, Rehire, Rehire on Old Employment, Rehire on New Employment , KBA , LOD-SF-OBX-RST , Restart Onboarding , Bug Filed

Product

SAP SuccessFactors Onboarding 2211