3267483 - A Deleted Org. Management Unit Cannot Be Recovered

As part of system cleanup activities, you have accidentally deleted some of Org. Management Unit and its hierarchy.

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An Org. Unit can be deleted in many ways.

In this example, the Org. Unit was deleted this Data Worbench in the following way:

1. Log into C4C;
2. Go to Data Workbench WC;
3. Access the Export view;
4. Select the object for which you wish to delete records;
5. Filter for the desire records and export them;
6. Download the CSV file from the Monitor;
7. Edit the CSV and add a column with header "ToBeDeleted" at the end;
8. For all records that should be deleted, add value "TRUE" in this column;
9. Save the file and re-upload it to the system using the Update option in the Import view.
10. Set the mark for deletion to "True";

A deleted org unit cannot be recovered.

It's only remaining as a root anchor for linkages, but inner details like, for example, child linkages are/were removed.

Currently, if a hierarchy should be kept, but not be used anymore, delimiting the org units would have been the way to go.

system behavior; deleted; deleted org.; org unit; recovered; cannot be recovered. , KBA , LOD-LE-OM-OM , Org. Management , How To

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