SAP Knowledge Base Article - Preview

3267497 - E-Mails with "Open" status in C4C system

Symptom

E-Mail status is showing as "Open" in Cloud for Customer after synchronizing from client-side Outlook add-in.


Read more...

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2208

Keywords

Outlook, E-Mail, Client, Open, Completed, , KBA , LOD-CRM-GW-OUT , Outlook , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.