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3267665 - Exception "No trusted certificate found" in SAP Commerce Cloud

Symptom

When SAP Commerce Cloud tries to establish a HTTPS connection to another server, an exception with the message "No trusted certificate found" is thrown. The stack trace may look like this:
...
Caused by: javax.net.ssl.SSLHandshakeException: No trusted certificate found
    at sun.security.ssl.Alert.createSSLException(Alert.java:131) ~[?:?]
    at sun.security.ssl.TransportContext.fatal(TransportContext.java:353) ~[?:?]
    at sun.security.ssl.TransportContext.fatal(TransportContext.java:296) ~[?:?] 
...
Caused by: sun.security.validator.ValidatorException: No trusted certificate found
    at sun.security.validator.SimpleValidator.buildTrustedChain(SimpleValidator.java:411) ~[?:?]
    at sun.security.validator.SimpleValidator.engineValidate(SimpleValidator.java:135) ~[?:?]
    at sun.security.validator.Validator.validate(Validator.java:264) ~[?:?] 
...


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Product

SAP Commerce Cloud all versions

Keywords

SSL Certificate, TLS, Cert, Certificate Authority, CA, truststore , KBA , CEC-HCS-CCAZ-OPS , OPS component for General environment management , Problem

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