Symptom
When SAP Commerce Cloud tries to establish a HTTPS connection to another server, an exception with the message "No trusted certificate found" is thrown. The stack trace may look like this:
...
Caused by: javax.net.ssl.SSLHandshakeException: No trusted certificate found
at sun.security.ssl.Alert.createSSLException(Alert.java:131) ~[?:?]
at sun.security.ssl.TransportContext.fatal(TransportContext.java:353) ~[?:?]
at sun.security.ssl.TransportContext.fatal(TransportContext.java:296) ~[?:?]
...
Caused by: sun.security.validator.ValidatorException: No trusted certificate found
at sun.security.validator.SimpleValidator.buildTrustedChain(SimpleValidator.java:411) ~[?:?]
at sun.security.validator.SimpleValidator.engineValidate(SimpleValidator.java:135) ~[?:?]
at sun.security.validator.Validator.validate(Validator.java:264) ~[?:?]
...
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Environment
SAP Commerce Cloud in the Public Cloud
Product
Keywords
SSL Certificate, TLS, Cert, Certificate Authority, CA, truststore, keystore , KBA , CEC-SCC-CLA-ENV-NWC , Network Connectivity , Problem
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