SAP Knowledge Base Article - Public

3267680 - Error on Configure Dynamic Teams

Symptom

When open Configure Dynamic Teams, these errors are thrown:

Error #1:

internalMessage=Failed to get initial admin config.

errorMessage=Internal error

name=Error

code=InternalError

Error #2:

internalMessage=Failed to get initial objective statuses.

errorMessage=Internal error

name=Error

code=InternalError

Environment

SAP SuccessFactors Dynamic Teams

Reproducing the Issue

  1. Go to Configure Dynamic Teams
  2. Errors are thrown

Cause

Missing Dynamic Teams table in the system.

Resolution

Open a ticket support under the component LOD-SF-DT, so the missing table can be added to the database via script.

See Also

Kb Article 2607729 - Tips on creating a SuccessFactors Support case/incident - SAP ONE Support Launchpad / SAP for Me

Keywords

SuccessFactors, SF, Dynamic Teams, Configure Dynamic Teams, Error, DT, Failed, InternalError, Initial admin config, B2211, Release, 2H 2022 , KBA , LOD-SF-DT-ADM , Admin Center, RBP, Permissions and Settings , Problem

Product

SAP SuccessFactors HXM Suite all versions