SAP Knowledge Base Article - Public

3267804 - Reopen button is missing on Cancelled/Closed Job Requisitions - Recruiting Management

Symptom

  • No button to reopen a cancelled/closed job requisition
  • Reopen button is missing on cancelled/closed job requisitions

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Open a cancelled or closed job requisition
  2. Scroll down to the bottom of the page
  3. Only 'Save Changes' button is available

Cause

  1. The user's operator role does not have the button permission 'Reopen Job Requisition' (reopenReq) in the Job Requisition template.
  2. The person who tries to reopen the job requisition is not the one who cancelled the job requisition.

Resolution

Please check the following KBA and make sure that the button permission 'Reopen Job Requisition' (reopenReq) has been granted to desired operator roles.

KBA 2203394 - Cancel Job Requisition Button Missing From Pre-Approved Job Requisitions - Recruiting Management

Note: A person who cancels the job requisition is the only person who can reopen the job requisition.
If the person who has cancelled the requisition doesn't have button permission to reopen (or the person can no longer access the job requisition), then no one else can reopen the job requisition.

Keywords

Reopen, Job Requisition, button, close, cancel job requisition, permission, unable to reopen , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions