3267804 - Reopen button missing on Closed Job Requisitions - Recruiting Management

Users are unable to reopen job reqs as the reopen button is missing/not visible on cancelled/closed job requisitions.

SAP SuccessFactors Recruiting Management

1. Open a closed job requisition
2. Scroll down to the bottom of the page
3. Only "Save Changes" button is available

1. The user's operator role does not have the button permission 'Reopen Job Requisition' (reopenReq) in the Job Requisition template.
2. For Pre-Approved requisitions: The person who tries to reopen the job requisition is not the one who cancelled the job requisition.

As per KBA 2203394, make sure that the button permission 'Reopen Job Requisition' (reopenReq) has been granted to desired operator roles:

<button-permission>
 <description><![CDATA[]]></description>
 <role-name><![CDATA[R]]></role-name>
 <role-name><![CDATA[T]]></role-name>
 <role-name><![CDATA[W]]></role-name>
 <button-id><![CDATA[closeReq]]></button-id>
 <button-id><![CDATA[reopenReq]]></button-id>
 </button-permission>

Note: A person who cancels the job requisition is the only person who can reopen the job requisition. If the person who has cancelled the requisition doesn't have button permission to reopen (or the person can no longer access the job requisition), then no one else can reopen the job requisition.

2203394 - Cancel Job Requisition Button Missing From Pre-Approved Job Requisitions - Recruiting Management

Reopen, Job Requisition, button, close, cancel job requisition, permission, unable to reopen , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem