SAP Knowledge Base Article - Preview

3267952 - The three dot icons/buttons are not displayed of the product items in Adaptive Search from backoffice

Symptom

1. The message "Internal Server Error" prompted when loading search results

2. The three dot icon/button is not displayed 

Normally, the three dot icons/buttons are displayed as following:

When the issue occurs, the three dot icons/buttons are not displayed:

3. The following error message can be seen from logs:

Cannot convert [... ...] of type class java.util.ArrayList to class java.lang.Number


𝘐𝘮𝘢𝘨𝘦/𝘥𝘢𝘵𝘢 𝘪𝘯 𝘵𝘩𝘪𝘴 𝘒𝘉𝘈 𝘪𝘴 𝘧𝘳𝘰𝘮 𝘚𝘈𝘗 𝘪𝘯𝘵𝘦𝘳𝘯𝘢𝘭 𝘴𝘺𝘴𝘵𝘦𝘮𝘴, 𝘴𝘢𝘮𝘱𝘭𝘦 𝘥𝘢𝘵𝘢, 𝘰𝘳 𝘥𝘦𝘮𝘰 𝘴𝘺𝘴𝘵𝘦𝘮𝘴. 𝘈𝘯𝘺 𝘳𝘦𝘴𝘦𝘮𝘣𝘭𝘢𝘯𝘤𝘦 𝘵𝘰 𝘳𝘦𝘢𝘭 𝘥𝘢𝘵𝘢 𝘪𝘴 𝘱𝘶𝘳𝘦𝘭𝘺 𝘤𝘰𝘪𝘯𝘤𝘪𝘥𝘦𝘯𝘵𝘢𝘭.


Read more...

Environment

  • SAP Commerce Cloud 1905
  • SAP Commerce Cloud 2005
  • SAP Commerce Cloud 2011
  • SAP Commerce Cloud 2105
  • SAP Commerce Cloud 2205

Product

SAP Commerce Cloud 2105 ; SAP Commerce Cloud 2205

Keywords

Three dot icon, Three dot button, Missing three dot icon, Missing three dot button, Adaptive search  , KBA , CEC-COM-ADM-BO , Backoffice , CEC-COM-CPS-CKP , Cockpits & hMC , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.