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3267952 - The three dot icons/buttons are not displayed of the product items in Adaptive Search from backoffice


1. The message "Internal Server Error" prompted when loading search results

2. The three dot icon/button is not displayed 

Normally, the three dot icons/buttons are displayed as following:

When the issue occurs, the three dot icons/buttons are not displayed:

3. The following error message can be seen from logs:

Cannot convert [... ...] of type class java.util.ArrayList to class java.lang.Number

𝘐𝘮𝘢𝘨𝘦/𝘥𝘢𝘵𝘢 𝘪𝘯 𝘵𝘩𝘪𝘴 𝘒𝘉𝘈 𝘪𝘴 𝘧𝘳𝘰𝘮 𝘚𝘈𝘗 𝘪𝘯𝘵𝘦𝘳𝘯𝘢𝘭 𝘴𝘺𝘴𝘵𝘦𝘮𝘴, 𝘴𝘢𝘮𝘱𝘭𝘦 𝘥𝘢𝘵𝘢, 𝘰𝘳 𝘥𝘦𝘮𝘰 𝘴𝘺𝘴𝘵𝘦𝘮𝘴. 𝘈𝘯𝘺 𝘳𝘦𝘴𝘦𝘮𝘣𝘭𝘢𝘯𝘤𝘦 𝘵𝘰 𝘳𝘦𝘢𝘭 𝘥𝘢𝘵𝘢 𝘪𝘴 𝘱𝘶𝘳𝘦𝘭𝘺 𝘤𝘰𝘪𝘯𝘤𝘪𝘥𝘦𝘯𝘵𝘢𝘭.



  • SAP Commerce Cloud 1905
  • SAP Commerce Cloud 2005
  • SAP Commerce Cloud 2011
  • SAP Commerce Cloud 2105
  • SAP Commerce Cloud 2205


SAP Commerce Cloud 2105 ; SAP Commerce Cloud 2205


Three dot icon, Three dot button, Missing three dot icon, Missing three dot button, Adaptive search  , KBA , CEC-SCC-COM-SRC-ADS , Adaptive Search , CEC-COM-ADM-BO , Backoffice , CEC-SCC-CDM-BO-APP , Applications , CEC-SCC-CDM-BO-FRW , Framework , CEC-SCC-COM-SRC , Search , CEC-SCC-CDM-BO-SRC , Search , CEC-COM-CPS-CKP , Cockpits & hMC , Problem

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