SAP Knowledge Base Article - Public

3268287 - No employees available to choose while creating a Business User

Symptom

  • You have a 3-System Landscape and you're using a Development System
  • You're trying to create a Business User but there are no Employees to choose 

Environment

SAP S/4HANA Cloud (3-System Landscape)

Reproducing the Issue

  1. Go to "Maintain Business Users" app
  2. Click on "New"
  3. No employees available to choose, the pop-up view is showing "No data" message

Cause

You have not created Employees with the Manage Workforce app.

If you have not completed the required steps in the Onboarding guide, the application will not be available because you will not have the necessary scope items activated. 

Resolution

Please, use the Manage Workforce app to create your employees.

If you have not completed the required steps in the Onboarding guide and the app is not available in your system, you need to complete the prerequisites described in the documentation SAP Help Portal | Development System - Steps for the Initial Admin User in your SAP S/4HANA Cloud Development System.

After you complete these prerequisites steps, the scope items will be activated and you'll be able to create new Employees and after that, to create new Business Users.

If you have any concern about the Employee Creation, you can check the "Creating a worker with a business user" section of the documentation,

 

See Also

SAP Help Portal - Initial System Access for SAP S/4HANA Cloud in Your 3-system Landscape

SAP Help portal - Project Experience

SAP Help Portal - Manage Workforce

3262756 - Manage Workforce is not available in SAP S/4HANA Cloud system

Keywords

employees, business user, manage workforce, 3-sl, 3-system landscape, development system, development tenant, user onboarding, project experience, initial access, maintain business user. , KBA , CA-GTF-BUM , Business User Management , Problem

Product

SAP S/4HANA Cloud all versions