SAP Knowledge Base Article - Public

3268319 - You Are Not Able to Release Customer Invoices Due to Error: “Document Numbering Rule Missing for Italy”


You have maintained document numbering rules for country Italay, but still get error: "document numbering rule missing for Italy" while saving a customer invoice.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing - Invoice Requests work center view.
  2. Search the invoice request ABC. (ABC represents the ID of a customer invoice)
  3. Click Invoice button and then in the new invoice, click Save or Release.
  4. The error "document numbering rule missing for Italy" shows up, you are not able to save the invoice.


In the BC activity: Document Numbering Formats for Customer Invoicing -> Define document numbering formats for France and Italy, you have maintained rules for Customer Locations: Domestic and EU customer.

The Customer Location column is based on the Payer's address, in this case, the payer is in country US, so there is no rule matches.


You need to create a new rule for Customer Location=Non-EU Customer.


Customer Invoice; Italy; Document Numbering Rule Missing for Italy; Customer Location. , KBA , AP-CI-CI-GLO , Cross-Country Extensions , AP-CI-CI , Customer Invoice , Problem


SAP Business ByDesign 2208 ; SAP Business ByDesign 2211 ; SAP Business ByDesign 2302