SAP Knowledge Base Article - Preview

3268641 - Lumira documents fail to refresh for some users post upgrade with the error: Analysis Application Error while generating Web item

Symptom

  • Some users are unable run Lumira documents after updating Lumira Server 2.4 SP00 Patch 4,patch 5, patch6 and SAP Business Objects Business Intelligence Platform 4.3 SP02 Patch 6 and SAP Business Objects Business Intelligence Platform 4.3 SP01 and SAP Business Intelligence Platform 4.3 SP03 Patch 5 and Patch 5 hotfix

  • Documents fail to open with the following error:

    Analysis Application

    Error while generating Web item. 
<parameterList>
<param name="BI_COMMAND_TYPE [...]While processing the current request, an exception occurred which could not be handled by the application or the framework.Log ID: xxxxxxxx Unable to process request. Contact your system administrator.

  • Issue is only happening with existing reports and sample reports of Lumira are working fine.

    To facilitate analysis of the problem, keep a copy of this error page We are sorry for the inconvenience

  • Opening the Lumira Document via BI Launchpad with the SAP user "xxxxx" works however opening the Lumira Document with the SAP user "yyyyyy" it does not work. - The issue is user specific 

  • The issue is resolved when full control access level is given to the user group which "yyyyyyy" is a part of, this means removing the current access level applied .

  • This access levels works on environments hosting BI 4.2 
  • HTTP 500 Internal Server Error may occur when opening a Lumira Document based on an OLAP connection


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.3 SP02 Patch 06
  • Lumira Server 2.4 SP00 Patch 04
  • Lumira Server 2.4 SP00 Patch 05
  • Lumira Server 2.4 SP00 Patch 06
  • SAP BusinessObjects Business Intelligence Platform 4.x
  • BI 4.3 SP01 Patch 11
  • BI 4.2 SP09 Patch 600
  • BI 4.3 SP03 Patch 500 and 501 hotfix

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Lumira, Upgrade, Rights, Document, Analysis Application, Error, Refresh, Access level, Rights, Lumira reports, Rights missing. , KBA , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , Problem

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