Symptom
- Some users are unable run Lumira documents after updating Lumira Server 2.4 SP00 Patch 4,patch 5, patch6 and SAP Business Objects Business Intelligence Platform 4.3 SP02 Patch 6 and SAP Business Objects Business Intelligence Platform 4.3 SP01 and SAP Business Intelligence Platform 4.3 SP03 Patch 5 and Patch 5 hotfix
- Documents fail to open with the following error:
Analysis Application
Error while generating Web item. <parameterList> <param name="BI_COMMAND_TYPE [...]While processing the current request, an exception occurred which could not be handled by the application or the framework.Log ID: xxxxxxxx Unable to process request. Contact your system administrator.
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Issue is only happening with existing reports and sample reports of Lumira are working fine.
To facilitate analysis of the problem, keep a copy of this error page We are sorry for the inconvenience - Opening the Lumira Document via BI Launchpad with the SAP user "xxxxx" works however opening the Lumira Document with the SAP user "yyyyyy" it does not work. - The issue is user specific
- The issue is resolved when full control access level is given to the user group which "yyyyyyy" is a part of, this means removing the current access level applied .
- This access levels works on environments hosting BI 4.2
- HTTP 500 Internal Server Error may occur when opening a Lumira Document based on an OLAP connection
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Environment
- SAP BusinessObjects Business Intelligence Platform (BI) 4.3 SP02 Patch 06
- Lumira Server 2.4 SP00 Patch 04
- Lumira Server 2.4 SP00 Patch 05
- Lumira Server 2.4 SP00 Patch 06
- SAP BusinessObjects Business Intelligence Platform 4.x
- BI 4.3 SP01 Patch 11
- BI 4.2 SP09 Patch 600
- BI 4.3 SP03 Patch 500 and 501 hotfix
Product
Keywords
Lumira, Upgrade, Rights, Document, Analysis Application, Error, Refresh, Access level, Rights, Lumira reports, Rights missing. , KBA , BI-LUM-SRV-ADM , Lumira Server BI Platform Admin, Auth, Security , Problem
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