SAP Knowledge Base Article - Preview

3268641 - Lumira documents fail to refresh for some users post upgrade with the error: Analysis Application Error while generating Web item

Symptom

  • Some users are unable run Lumira documents after updating Lumira Server 2.4 SP00 Patch 4 and SAP BusinessObjects Business Intelligence Platform 4.3 SP02 Patch 6

  • Documents fail to open with the following error:

    Analysis Application

    Error while generating Web item. 
<parameterList>
<param name="BI_COMMAND_TYPE [...]While processing the current request, an exception occurred which could not be handled by the application or the framework.Log ID: xxxxxxxx Unable to process request. Contact your system administrator.

    To facilitate analysis of the problem, keep a copy of this error page We are sorry for the inconvenience

  • Opening the Lumira Document via BI Launchpad with the SAP user "xxxxx" works however opening the Lumira Document with the SAP user "yyyyyy" it does not work. - The issue is user specific 

  • The issue is resolved when full control access level is given to the user group which "yyyyyyy" is a part of, this means removing the current access level applied .

  • This access levels works on environments hosting BI 4.2 


Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.3 SP02 Patch 06
  • Lumira Server 2.4 SP00 Patch 04

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Lumira, Upgrade, Rights, Document, Analysis Application, Error, Refresh, Access level, Rights , KBA , BI-LUM-SRV-DEP , Installation, Deployment , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.