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3268813 - SAP IRPA **FATAL WARNING**:  Error status is SWITCH_DIALOG_FROM_EDGE_TO_IE. Details: The Edge WebView2 component wasn't detected on your machine

Symptom

  • Checking the Windows Event Viewer (eventvwr.msc) you observe entries:
    **FATAL WARNING**:  Error status is SWITCH_DIALOG_FROM_EDGE_TO_IE. Details: The Edge WebView2 component wasn't detected on your machine while it is required to launch the Desktop Agent. Please install Edge WebView2 from the Microsoft website. For more information, check the Technical Prerequisites on the SAP Help Portal., exception:  no exception
  • You may encounter automations failing or authentication issues with the above error present
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
 


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Environment

  • SAP Intelligent RPA

Product

SAP Business Technology Platform all versions

Keywords

web view, agent, agent2, agent3, 3.0, 2.0, authentication, popup, pop up, ui, user interface, SWITCH_DIALOG_FROM_EDGE_TO_IE , KBA , CA-ML-IPA , IPA , Problem

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