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3269199 - SAP IBP, add-in for Microsoft Excel: "An error occurred while opening the planning view and you may notice irregularities during use." when opening a Template or Favorite

Symptom

You receive the following error when opening a Template or a Favorite in SAP IBP, add-in for Microsoft Excel: "An error occurred while opening the planning view and you may notice irregularities during use. Please, contact your administrator to ensure your settings meet the requirements, and troubleshooting steps defined in SAP Note 2729807 are followed."



Furthermore, in the Logs of the IBP Excel Add-In (Help -> Log), you can find one of the following error lines:

  1. ERROR|UILayer|IBPXLClient.ExcelEvents.xlAppEvents_WorkbookOpen|Username|||||1|From SOP: xlAppEvents_xlWorkbookOpen (NoReportId): IBPXLClient.Common.Exception.IbpNoReportIdException:  IBP Exception: No Report Id

  2. ERROR|UILayer|SOPRibbonExtension.Util.ExceptionHelper.HandleBackendException|Username|||||1|From SOP: HandleBackendException: handleUnexpectedErrors: Report Ident#

  3. ERROR|UILayer|IBPXLClient.ExcelEvents.xlAppEvents_WorkbookOpen|Username|||||1|From SOP: xlAppEvents_xlWorkbookOpen: System.ArgumentNullException: Value cannot be null. (Parameter 'key') 


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Environment

  1. SAP Supply Chain Management (SCM)
  2. SAP Sales and Operations Planning (SCM-SOP)
  3. SAP Integrated Business Planning (SCM-IBP)

Product

SAP Integrated Business Planning for Supply Chain all versions

Keywords

Excel, Template, Favorite, irregularities, report id, parameter, ident , KBA , SCM-IBP-XLS-UI , Frontend , SCM-IBP-XLS , Excel Client , Problem

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