Customer is setting Visual Name field on SSCUI Define Default Email Sender Address, but once the Email Output is sent the Visual Name does not appear.
SAP S/4HANA Cloud
Reproducing the Issue
- Go to SSCUI Define Default Email Sender Address.
- Add the visual name and the sender address information.
- Save, then send an email output with this sender address > No visual name is shown.
For business applications listed in Output Parameter Determination app this SSCUI will not work.
The SSCUI 'Define Default Email Sender Address' is not used in Output Control, so this feature is not available for business applications that are in Output Parameter Determination.
For more information, please have a look at 1LQ documentation.
Chapter 4.2.2 Defining a Default Email Sender Address in 1LQ.
OPD, output parameter determination, Define Default Email Sender Address, SSCUI, visual name, 1LQ, output control. , KBA , CA-GTF-OC , SAP S/4HANA output management , Problem