SAP Knowledge Base Article - Preview

3269353 - Service broker error: Service broker xsuaa failed with: Could not find user from Scaleout landscape/Could not find user from extended landscape

Symptom

You are trying to create SAP Authorization and Trust Management service (XSUAA) instance with apiaccess plan as per Access SAP Authorization and Trust Management Service APIs, but failing with following error both in CLI and BTP Cockpit:
Service broker error: Service broker xsuaa failed with: Could not find user from Scaleout landscape. 

In CLI:
cli.jpg

In Cockpit:

creation_failed2.jpg


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Environment

  • SAP Business Technology Platform, Cloud Foundry environment

Product

SAP BTP, Cloud Foundry runtime and environment 1.0

Keywords

eu10, eu10-004, eu10-003, xsuaa, api, apiaccess, https://api.cf.eu10.hana.ondemand.com, Could not find user, Scaleout landscape, Authorization and Trust Management service, cf create-service xsuaa apiaccess, extended landscape, please make sure that the user exists, extended and main landscape , KBA , BC-CP-CF-SEC-IAM , UAA, Authentication, Authorization, Trust Mgmnt , Problem

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