SAP Knowledge Base Article - Public

3269371 - Internal Candidate Profiles Missing via Reporting And/Or Integration Center (OData API) - Recruiting Management

Symptom

Internal Candidates Profile are missing if you try to search them via Adhoc Reporting and/or OData API (Integration Center).

If you search for missing Internal Candidate Profiles via Candidate Search, then the Internal Profiles will properly appear.

Reproducing the Issue

  1. Check that the User Profile was created correctly;
  2. Run an Adhoc Report or Integration Center for the associated Internal Candidate Profile;
  3. Profile will be missing;
  4. Search for the Internal Candidate Profile via Candidate Search;
  5. After searching for the missing Profile, the record is now available Adhoc Report and Integration Center.

Cause

Internal Candidate Profile will not be created automatically if the User Profile is imported into SuccessFactors.

Resolution

Please refer to the following Implementation Guide page where the Internal Candidates Creation process is documented: Candidate Creation Scenarios.

Also, refer to the Job Process "Recruiting Daily Rules Processing Batch Job" as it might be required after importing a high number of User Profiles.

Keywords

internal, candidate, profile, missing, odata, api, report, cannot, find , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions