Symptom
Internal Candidates Profile are missing if you try to search them via Adhoc Reporting and/or OData API (Integration Center).
If you search for missing Internal Candidate Profiles via Candidate Search, then the Internal Profiles will properly appear.
Reproducing the Issue
- Check that the User Profile was created correctly;
- Run an Adhoc Report or Integration Center for the associated Internal Candidate Profile;
- Profile will be missing;
- Search for the Internal Candidate Profile via Candidate Search;
- After searching for the missing Profile, the record is now available Adhoc Report and Integration Center.
Cause
Internal Candidate Profile will not be created automatically if the User Profile is imported into SuccessFactors.
Resolution
Please refer to the following Implementation Guide page where the Internal Candidates Creation process is documented: Candidate Creation Scenarios.
Also, refer to the Job Process "Recruiting Daily Rules Processing Batch Job" as it might be required after importing a high number of User Profiles.
Keywords
internal, candidate, profile, missing, odata, api, report, cannot, find , KBA , LOD-SF-RCM , Recruiting Management , Problem