SAP Knowledge Base Article - Public

3269378 - Scanned Invoice Has Wrong Company ID


You have uploaded a Scanned Invoice and in the Review screen it is set an incorrect Company ID.


SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center.
  2. Go to Invoice Scanning view.
  3. Click in Upload button.
  4. Click in Browse button.
  5. Select the PDF file.
  6. Click in Start Process button.
  7. Refresh the page until the document's status is not In Process.
  8. Click in Review button.

The Company ID is wrong.

The same issue also happens if you upload the file via Collaboration Window tool.


The behavior of which company ID is picked to the Scanned Invoice depends if the question was scoped in the Implementation Projects. The question is: 'Do you want to default the company based on scanned value?'.

Firstly please check if this question is scoped:

  1. Go to Business Configuration work center. 
  2. Go to Implementation Projects view. 
  3. Select the implementation project. 
  4. Click in Edit Project Scope button. 
  5. Click in Next button until reach step '4 Questions'. 
  6. Expand Purchasing. 
  7. Expand Supplier Invoicing. 
  8. Select 'Supplier Invoices and Credit Memos'. 

Check if the question "Do you want to default the company based on scanned value?" is scoped.

If this question is scoped, the Company ID will be picked from the Scanned Invoice file.

If this question is not scoped, the Company ID will be the taken from the user that uploaded the Scanned Invoice file.


If you need that the Company ID is the one that is maintained in the file, please maintain the question scoped. Otherwise, unscope the question.


Scanned Invoice; Supplier Invoice; Collaboration Window; Company , KBA , SRD-SRM-SI , Supplier Invoicing , How To


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