SAP Knowledge Base Article - Public

3269399 - Intelligent Services Center - Access Error "OData Service ISEFlow Failed, Error Status: error, errorThrown: Not Found"

Symptom

  • An error pops up when trying to access an event type in Intelligent Services Center
  • OData Service ISEFlow Failed, Error Status: error, errorThrown: Not Found

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Intelligent Service Center
  2. Open an event
  3. The error pops up - "OData Service ISEFlow Failed, Error Status: error, errorThrown: Not Found"

Or accessing it from Integration Center

  1. Go to Integration Center
  2. Select My Integrations
  3. Click pencil icon to open the Intelligent Service integration
  4. Select Review and Run at the top
  5. Select Go to Intelligent Service Center at the bottom
  6. The error pops up - "OData Service ISEFlow Failed, Error Status: error, errorThrown: Not Found"

Cause

OData API Entity ISEFlow is not found.

Resolution

Please refresh OData API metadata.

  1. Go to Admin Center > OData API Metadata Refresh And Export
  2. Click Refresh

Keywords

ISE, ISC, Intelligent Service, Integration Center, OData API Metadata, OData Service ISEFlow Failed , KBA , LOD-SF-PLT-ISC , Intelligent Services , LOD-SF-INT-INC , Integration Center , LOD-SF-INT-INC-ISE , Integration Center from ISC Events , LOD-SF-INT-API , API & Adhoc API Framework , Problem

Product

SAP SuccessFactors HXM Suite all versions