SAP Knowledge Base Article - Public

3269401 - [Onboarding] National ID already exists for country/region XXX and card type XXXX

Symptom

When adding national ID information for an employee you receive the error "National ID already exists for country/region XXX and card type XXXX".

Environment

SAP SuccessFactors Onboarding

Cause

  • There is already another employee with this National Id Number assigned who is either an active or inactive user in the system

Resolution

  • The system will not accept duplicated National IDs and this is hard coded. Currently it is not possible to disable this check.
  • In order to be able to add this national ID for the employees you either add a unique National Id or check for a possible rehire candidate.

See Also

Keywords

KBA , LOD-SF-OBX-RHM , Rehire Mechanism , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Onboarding all versions