SAP Knowledge Base Article - Preview

3269470 - App cockpit-web-app and sap-portal-persistency are in state "DOWN!"


cockpit-web-app and sap-portal-persistency failed to startup, both are in state "DOWN!" as below.

cockpit-web-app               STARTED           0/1         -       512 MB    <unlimited>   DOWN!    https://hostname:51052
sap-portal-persistency        STARTED           0/1         -       256 MB    <unlimited>   DOWN!    https://hostname:51041

In sap-portal-persistency.log, it contains the following error messages.
xx/xx/xx 5:17:26.085 PM [APP/3-0] ERR   Error: /hana/shared/XXX/xs/app_working/xxx/executionroot/0xxxxc99c-15b7-43e5-ac66-c8e755328f94/app/node_modules/@sap/hana-client/prebuilt/linuxx86_64-gcc48/hana-client.node: undefined symbol: _ZNxxxxFunctionTemplate3NewEPNS_7IsoxxxxKNS_20FunctionCallbackInfoINS_5ValueEEEENS_5LocalIS4_EENSA_INS_9SignatureEEEi

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP HANA Cockpit 2.0


SAP HANA, platform edition 2.0


HANA Cockpit, XSA, cockpit-web-app, sap-portal-persistency, DOWN, DOWN!, hana-client.node: undefined symbol, hana-client.node, undefined symbol , KBA , HAN-CPT-CPT2-ADM , SAP HANA Cockpit 2 (Administration Core) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.