SAP Knowledge Base Article - Public

3269804 - "Get translation status request error. Retrieve translations request error." error when working with Inline Translation in SuccessFactors People Analytics

Symptom

When working with the Inline Translation the following error message appear: "Get translation status request error. Retrieve translations request error.", after translating fields successfully then re-editing the translations. 

Environment

  • SAP SuccessFactors HXM Suite
  • People Analytics Embedded Edition

Reproducing the Issue

  1. Login to System
  2. Navigate to Report Center
  3. Set up a new Story Report and add an inline translation as per KBA 3108697 - Adding/Enabling Inline Translation for a Story Report
  4. Add several target languages
  5. Save the Story Report
  6. Go to the SuccessFactors Report Center, mark the Story Report and duplicate it
  7. Open the duplicate, edit it and switch to the Inline Translation
  8. The Inline Translation is correct
  9. Edit one Translation
  10. Save the report and open the Inline Translation again
  11. Notice error: "Get translation status request error. Retrieve translation request error."

 

Cause

The issue is under investigation by the development team. 


Resolution

The issue is under investigation by the development team. 


See Also

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud , KBA , LOD-ANA-TNS , SAC Translation Support , Problem

Product

SAP SuccessFactors HXM Suite Core 2205