Symptom
When employee does not have permission to view other employees' Organization Information/Job Information, use the search tool "View organizational information for..." or "View job information for..." and searching for an employee leads to error being displayed: "You are not authorized to view the block content. Please contact your system administrator for assistance." and there's no action search bar, buttons or access to anything aside from the name of the user that you are trying to view.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Employee Profile
Reproducing the Issue
- Proxy on the affected user
- Type "View organizational information for..." then the employee's you want to view
- The error message will appear
Resolution
This is an expected behavior because the action search directs you to the block not on the profile itself. This will not load because of the RBP restrictions.
See Also
Keywords
action search, You are not authorized to view the block content. Please contact your system administrator for assistance, view organizational information for, view job information for, action, search , KBA , LOD-SF-EP-PP3 , DO NOT USE [Use a sub component of LOD-SF-EP] , Problem