SAP Knowledge Base Article - Public

3269875 - Action Search Behavior

Symptom

When employee does not have permission to view other employees' Organization Information/Job Information, use the search tool "View organizational information for..." or "View job information for..."  and searching for an employee leads to error being displayed: "You are not authorized to view the block content. Please contact your system administrator for assistance." and there's no action search bar, buttons or access to anything aside from the name of the user that you are trying to view.

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental." 

Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Proxy on the affected user
  2. Type "View organizational information for..." then the employee's you want to view
  3. The error message will appear

Resolution

This is an expected behavior because the action search directs you to the block not on the profile itself. This will not load because of the RBP restrictions.

See Also

https://help.sap.com/docs/SAP_SUCCESSFACTORS_PLATFORM/d6e48e4df6b945ce826fd38b12a718c7/87919c32e2a84ff08216c596e4ed9ebe.html

Keywords

action search, You are not authorized to view the block content. Please contact your system administrator for assistance, view organizational information for, view job information for, action, search , KBA , LOD-SF-EP-PP3 , DO NOT USE [Use a sub component of LOD-SF-EP] , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2211