SAP Knowledge Base Article - Public

3269907 - System Behavior in Relation to The "Yes" and "Yes (Standard)" Options in Account Addresses

Symptom

When dealing with account addresses, you notice that in the first record the system automatically sets the address as "Yes" for Ship-To, Bill-To, Remittance Advice To and Dun-To. When adding a new line, the system only allows the option "Yes (standard)" or "No" for these properties.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Account Management work center.
  2. Select New Corporate Account (from the common tasks).
  3. Navigate to the Communication tab.
  4. Enter the Addresses subtab.
  5. Select Add Row button.
  6. Ship-To, Bill-To, Remittance Advice To, Dun-To are all marked as "Yes" and not "Yes (Standard)".

Cause

Currently the UI will have up to three options for the address usages ("No", "Yes" and "Yes (Standard)").

If one or more addresses of an Account is maintained as ship-to/bill-to address, at least one of the ship-to/bill-to addresses of the Account needs to be maintained as default ship-to/bill-to address.

Once that Account is selected as ship-to/bill-to party in a business document (such as a customer invoicing), the following is picked as the document address:

  • First the system checks, if a default ship-to/bill-to address exists. If it does, the default is selected.
  • If no default ship-to/bill-to address exists, the main address of the Account is selected.

If user only maintain one address line, this address is marked as the main address and all usage option have the "Yes" option. This address can be used for all usage types.

If user maintain a second address line, the usages will be marked with "No" and you must explicitly set the desired usage to "Yes" or "Yes (Standard)".

When user choose Yes (Standard) for a category (such as Ship-To or Bill-To), that address becomes the default address for that specific purpose. The system automatically proposes the standard address during document creation.

Yes, value can only be set if another address already has the value "Yes (Standard)". 

No, means this is not a ship-to/bill-to party address.

Only one address can be used as the main address for an account. Select the Main checkbox beside the appropriate address. 

Additionally, in the address value help on the Involved Parties facet, all addresses of the Account will be offered, and all can be selected, irrespective of their ship-to/bill-to party value. Also, the address options Yes/Yes(Standard)/Yes(Automatic)/No are not configurable and cannot be removed.

Resolution

 This is the expected System Behavior.

Keywords

communication, business partner , KBA , AP-BP-BPT , Business Partner Template , How To

Product

SAP Business ByDesign all versions