SAP Knowledge Base Article - Public

3269914 - Set Font Color Option Not Available in the OWL View Via Adaptation Mode

Symptom

 Set Font Color Option Not Available in the OWL View Via Adaptation Mode

Environment

SAP Cloud for Customer C4C

Reproducing the Issue

  1. Open the Tickets OWL view.
  2. Start the Adaptation Mode.
  3. Select the field.e.g. Priority.
  4. Note that the option Set Font Color is missing.





    "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Cause

Currently we do not support background colors based on any logic or calculation rule within OWL view. It works in the TI view.

Resolution

This is the expected system behavior.

An alternative option may be to check the SAP Cloud for Customer Customer Influence to submit a request for this feature:

Keywords

Set Font Color; OWL Color; Adaptation Mode; , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To

Product

SAP Cloud for Customer add-ins 2022 ; SAP Cloud for Customer core applications 2211