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3269926 - Unable to determine version of DR agent with error 11216 at DBA Cockpit - SRS

Symptom

  • Unable to determine version of DR agent
    [ASE Error SQL11216]Internal Ct-Lib/Cs-Lib error 84083972: 'ct_connect(): network packet layer: internal net library error: Net-Lib protocol driver call to connect two endpoints failed'.

  • Unable to login into RMA  (isql -UDR_admin -Pxxxxxx -Sxxx:4909 -X -w999).
    CT-LIBRARY error:
            ct_connect(): network packet layer: internal net library error: Net-Lib protocol driver call to connect two endpoints failed

  • In sm21 log, there's below entry:
    C  ERROR: -1 in function StartSelect (execute) [line 34999]
    C  (11216) [ZZZZZ] [SAP][ASE ODBC Driver][Adaptive Server Enterprise]Internal Ct-Lib/Cs-Lib error 8
    C  4083972: 'ct_connect(): network packet layer: internal net library error: Net-Li
    C  b protocol driver call to connect two endpoints failed'.
    C
    C  ERROR: -1 in function StartSelect (execute) [line 34999]
    C  (11206) [ZZZZZ] [SAP][ASE ODBC Driver][Adaptive Server Enterprise]Unable to connect to server 'SID_Sitename_DRA'.
    C
    C  sql statement is ==> EXEC SID_Sitename_DRA...sap_version
    C  dbdssyb: DBSL99 SQL11216
    C  [ASE Error SQL11216]Internal Ct-Lib/Cs-Lib error 84083972: 'ct_connect(): network packet layer: internal net library error: Net-Lib protocol driver call to connect two endpoints failed'.
    B  ***LOG BY2=> sql error 11216 performing OPC [dbds         451]
    B  ***LOG BY0=> [ASE Error SQL11216]Internal Ct-Lib/Cs-Lib error 84083972: 'ct_connect(): network packet layer: internal net library error: Net-Lib protocol driver call to connect two endpoints failed'. [dbds         451]
    C
    C Mon Feb  6 23:07:08:637 2023
    C  WARNING: 1 in function StartSelect (execute) [line 34999]
    C  (0) [ZZZZZ] [SAP][ASE ODBC Driver][Adaptive Server Enterprise]DUMP
    C  WARNING: 1 in function StartSelect (execute) [line 34999]
    C  (0) [ZZZZZ] [SAP][ASE ODBC Driver][Adaptive Server Enterprise]        
    C  sql statement is ==> EXEC sybsystemprocs..sp_dump_history  


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite, HADR configured
  • SAP NetWeaver (NW) - All versions (or specific version if related only to a specific SAP Basis)

Product

SAP NetWeaver all versions ; SAP Replication Server 16.0

Keywords

ASE Error SQL11216, RMA, DR agent, DBA Cockpit , KBA , BC-SYB-REP-SAP , Replication with SAP Suite / SAP BW , Problem

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