Symptom
When adding a record to the Job Information of an employee's Home Assignment dated within the period of time they are on Global Assignment, their Home Assignment employee status changes from 'Dormant' to 'Active'.
Environment
SAP SuccessFactors Employee Central - Global Assignment
Reproducing the Issue
- Add a new record to the Job Information portlet of an employee's Home Assignment profile within the timeframe they are on Global Assignment
- See the 'employee status' field on the new record (and subsequently the Home profile) changes from 'Dormant' to 'Active'
Cause
This is due to the event reason used in the newly-added record having an 'Employee Status' of 'Active', so the system sets the profile back to 'Active' accordingly. For data change-related event reasons, the 'employee status' should be 'No Selection' so the 'Dormant' employee status is carried forward correctly.
Resolution
In order to check the 'employee status' assigned to the 'event reason' used in the record, go to 'Manage Organization, Pay And Job Structures' and search for the 'event reason' used. If the 'event reason' unintentionally has an 'employee status' assigned (e.g. 'employee status' is 'Active'), then this will need to be adjusted to 'No Selection'. The Job Information record that was previously added will then need to be removed and re-added so the 'Dormant' status propagates from the 'Away On Global Assignment' record correctly.
Because of the 'employee status' change, it is also recommended to avoid inserting any records which intentionally have an 'employee status' other than 'No Selection' on the Home profile in the timeframe that the employee is on Global Assignment. If any such changes are needed, they should be added (or at least effective-dated) after the employee has returned from their Global Assignment.
See Also
Keywords
global, assignment, global assignment, home, home assignment, home assignment active, home assignment dormant, status, employee status, active, dormant , KBA , LOD-SF-EC-GA , Global Assignment , LOD-SF-EC-EDP-GA , Global Assignment Import , How To
SAP Knowledge Base Article - Public