Symptom
When you try to preview or check the summary of an output document (e.g. case) you get one of the errors below:
A. Error during form selection. Please contact SAP support.
B. Forbidden.
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Environment
- SAP Service Cloud v2
- SAP Sales Cloud v2
Product
SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
Service Cloud v2, Output, template, select form template, output rule, summary, preview , KBA , CEC-CRM-OUT , Output Management for SAP Sales/Service Cloud , How To
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