SAP Knowledge Base Article - Preview

3270433 - Preview of Output Document not Working at Service Cloud v2

Symptom

When you try to preview or check the summary of an output document (e.g. case) you get one of the errors below:

A. Error during form selection. Please contact SAP support.

B. Forbidden.


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Environment

  • SAP Service Cloud v2
  • SAP Sales Cloud v2

Product

SAP Sales Cloud and SAP Service Cloud Version 2 1.0

Keywords

Service Cloud v2, Output, template, select form template, output rule, summary, preview , KBA , CEC-CRM-OUT , Output Management for SAP Sales/Service Cloud , How To

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