SAP Knowledge Base Article - Preview

3270457 - 'This site can’t be reached' error when accessing SAP Cloud Integration WebUI

Symptom

When trying to access your SAP Cloud Integration tenant, the error below appears:

  • This site can't be reached
    unexpectedly closed the connection.
    Try:
    • Checking the connection
    • Checking the proxy and the firewall
    • Running Windows Network Diagnostics
  • ERR_CONNECTION_CLOSED


Note: In the screenshot above, we use a Cloud Foundry tenant as an example, but the problem can happen in NEO and Integration Suite as well.


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Environment

  • SAP Integration Suite
  • SAP Business Technology Platform
  • Cloud Integration

Product

Cloud Integration all versions ; SAP Business Technology Platform all versions ; SAP Integration Suite all versions

Keywords

Cloud Integration, SAP Integration Suite, SAP Cloud Platform Integration, Cloud Platform Integration, SAP CPI, CPI, SCPI, HANA Cloud Integration, HCI, SAP HCI, tenant, iFlow, Integration Flow, VPN, Connection, Network, Site, Web, UI, access, URL, page, connect
, KBA , LOD-HCI-PI-RT , Integration Runtime , Problem

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