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3270471 - Roles assigned by SAML mapping are being removed randomly after QRC update in SAP Analytics Cloud (SAC)

Symptom

After your tenant is updated to QRC4 patch level (2022.21.5), schedules start failing, users stop being able to view / edit stories, and rights/roles are being removed.  Specifically, roles assigned by SAML mapping are being removed at random while using the tenant.  The roles can be re-added manually, but they will eventually be removed again.  This causes errors like:

"Couldn't refresh because a privilege is missing. Check the System Monitor Trace for possible causes."
"Failed to update the story"
"The resource does not exist, or you do not have permission to read it"
"Can't fetch sharing information. Please try again"


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Environment

  • SAP Analytics Cloud (Enterprise) 2022.21.5

Product

SAP Analytics Cloud 1.0 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

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