3270694 - Proxy Import completes without errors, but proxy assignments are not reflected in Proxy Management despite valid input data

• No errors are displayed during the validation or import process. But, the proxy assignments are not created or updated in Proxy Management and are not reflected in reporting.
• The issue occurs even when the correct template format is used.

SAP SuccessFactors HCM Suite

• Navigate to Admin Center → Proxy Import.
• Download and populate the standard Proxy Import template with valid data.
• Upload the completed file.
• Validate the file (validation completes successfully without errors).
• Proceed with the import.
• Check Proxy Management or related reports.

• Update the logged-in user’s time zone to a valid and supported time zone within the system.
• To verify and identify supported time zone values, refer SAP KBA 2089497–TIMEZONE Column and Supported International Time Zone Codes – Platform

KBA 2089497 - TIMEZONE Column and Supported International Time Zone Codes - Platform 

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