SAP Knowledge Base Article - Public

3270713 - Issue in navigation to Admin page from Bizx (Sandbox)

Symptom

When Bizx is in b2211 version and LMS in b2205 version, the custom navigation link for LMS admin does not show up from Home drop down.

Replication Steps:

  • Login to Bizx
  • Navigate to Home>Learning or any other component
  • You will see the option for LMS admin as configured in custom navigation
  • Now, navigate to Admin center
  • Click on the dropdown and you will not see the LMS admin custom navigation link any more

The issue does not happen when Bizx and LMS are in same version.

Environment

SAP Successfactors Learning

Reproducing the Issue


Replication Steps:

  • Login to Bizx
  • Navigate to Home>Learning or any other component
  • You will see the option for LMS admin as configured in custom navigation
  • Now, navigate to Admin center
  • Click on the dropdown and you will not see the LMS admin custom navigation link any more

The issue does not happen when Bizx and LMS are in same version. When Bizx is in b2211 version and LMS in b2205 version, the custom navigation link for LMS admin does not show up from Home drop down.

Cause

Version Mismatch

Resolution

This issue has been reported to Engineering team as a bug and currently under investigation. This KEA will be updated with the fix version once we get update from Engineering team about the same.

Keywords

custom navigation , LMS admin, home dropdown, not appearing, not visible , KBA , LOD-SF-LMS-INT , Integrations with BizX , Problem

Product

SAP SuccessFactors Learning all versions