SAP Knowledge Base Article - Public

3270773 - Can we restrict the access to the categories and subcategories of SAP SuccessFactors Ask HR?

Symptom

You are implementing AskHr and you would like to restrict the access of the users to specific categories and subcategories.

So considering this need, you would like to know wheter this this possible or not.

Environment

Implementing Successfactors AskHR

Cause

Currently not supported.

Resolution

Ask HR categories and subcategories are directly pulled from C4C and shown in the Ask HR UI, so currently there is no means to restrict that using RBP.

We do have an influence created for this request, so please feel free to vote for this enhancement:

https://influence.sap.com/sap/ino/#/idea/233787

Keywords

KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , LOD-CRM-SRP , Service Request Processing , Product Enhancement

Product

SAP SuccessFactors HXM Core all versions