- Access error when selecting 'Go to Intelligent Service Center' from Integration Center
- Error: You don't have permission to access this page. Please try again or contact your administrator.
- Fingerprint: 52449687cb7ce1f7bfbfcb2edb142356b2b2b891
System Information Release: xxxxxxxxxx
Error ID: xxxxxxxxxx
SAP SuccessFactors HXM Suite
Reproducing the Issue
- Go to Integration Center
- Select My Integrations
- Click pencil icon to open the Intelligent Service integration
- Select Review and Run at the top
- Select Go to Intelligent Service Center at the bottom
- It shows an error screen
Intelligent Services is not turned on.
Please follow this article to enable Intelligent Services through Upgrade Center.
- KBA 2338227 - How to Enable Intelligent Services and Additional Troubleshooting Content
After the upgrade is completed, it is recommended to refresh the metadata manually via Admin Center > OData API Metadata Refresh And Export.
KBA 3269399 - Intelligent Services Center - Access Error "OData Service ISEFlow Failed, Error Status: error, errorThrown: Not Found"
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