Symptom
- Since QRC4 2022 release (version 2022.21.5) comments are lost in SAC Story.
- Even if a new story is created from scratch with just one account/version... the error immediately shows.
- When user open stories, get constantly the error message "Comments were not loaded. Try again. If the issue persists, then contact SAP support". there are multiple popups of the message.
Environment
SAP ANALYTICS CLOUD QRC4 version 2022.21.5
Cause
This issue has been identified as a code defect.
Resolution
This issue is currently under investigation by development.
This KBA will be updated with more details once the cause of the issue is identified.
Keywords
KBA , LOD-ANA-CMT , SAC collaboration, commenting , LOD-ANA-PL , Planning , Problem
Product
SAP Analytics Cloud 1.0