SAP Knowledge Base Article - Public

3271285 - Cannot edit LinkedIn field on user info block - Employee Profile

Symptom

LinkedIn field on User Info Block in People Profile is not editable even is Edit permissions is granted to the user.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


Environment

SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Access the instance
  2. Scroll down do User Info block
  3. Click on the pencil
  4. See LinkedIn field is greyed out
  5. Check permissions and Edit is granted

Cause

Expected behavior

Resolution

Linkedin field is read only, it is expected behavior from the beginning.


You can raise an enhancement request.

For detailed steps on how to raise an enhancement request please follow the KBA 2090228 - "How to submit an enhancement request".

Keywords

LinkedIn, greyed out, read only, user info, user, info, block , KBA , LOD-SF-EP-UI , People Profile UI (PP3 UI) , Product Enhancement

Product

SAP SuccessFactors HCM suite all versions