SAP Knowledge Base Article - Public

3271524 - Error when importing Extended User Information: "Row does not match header section"

Symptom

Error importing extended user information:

"The csv file was either missing fields, contained extra fields for certain rows, or certain fields contained invalid format or type. Because one or more errors was detected, NONE of the records have been added to the system. Please correct the errors listed below and reimport."

And the error is specified with the following:

"Row does not match header section"

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Admin Center > Import Extended User Information;
  2. Select the data file to import for users > Import Extended User Data File;
  3. The error shows "The csv file was either missing fields, contained extra fields for certain rows, or certain fields contained invalid format or type. Because one or more errors was detected, NONE of the records have been added to the system. Please correct the errors listed below and reimport."
  4. A list with specific error messages is displayed for each line that is causing the failure: "Row does not match header section"

Cause

There are blank values on the columns

Resolution

System does not accept blank as value to the columns for import. Add column values to the listed rows and try to import again.

See Also

2085396 - Error message when importing Extended User Information

2754075 - Downloading Template for Extended User Information Import


Keywords

importing extended user information, error background information, row does not match header section , KBA , LOD-SF-PLT-UIM , Employee Import Issues , Problem

Product

SAP SuccessFactors HXM Suite Core 2205