SAP Knowledge Base Article - Public

3271529 - Global Information is duplicated in UI – Employee Central

Symptom

Multiple repeated records are being shown under Global Information on employees profiles.

Environment

SAP SuccessFactors Employee Central

Cause

Employee has two or more records with the same end date.

Having two or more records with the same end date causes overlapping between them, so the data insertion that generated the second (third, fourth, etc) record has duplicated the Global Information on UI as well.

Resolution

To correct the data and solve the issue, a import in Full Purge mode must be done, please find step by step on KBA 2201658 - Employee Central User Data Full Purge Import.

On the template spreadsheet you will download, make sure you correct the start and end date. Start date will remain the date of hire/first record and end date column must not be populated.

Please note that a full purge import will erase all records and replace them with the data in the import file, so fill all the fields you need.

See Also

3201077 - Employee Central End Dates Explained

2201658 - Employee Central User Data Full Purge Import

2317955 - How to Correct or Remove Job Information Via Import in Full Purge Mode - EC

Keywords

Global Information, Personal Information, UI, duplicated Global Information , KBA , LOD-SF-EC-PER-GLO , Global Info - Config, Rules, RBP, UI , LOD-SF-EC-EDP-GLO , Global Information Import , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions