SAP Knowledge Base Article - Public

3271543 - 2H2022 - Employee Details tile in the Org Chart, User Search, ...


  • The buttons "Go To" and "Actions" in the Employee Details tile just show up if the user clicks on "show links"
  • In the Org Chart the "Go To" and "Actions" are not appearing

“Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.”


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Go to Org Chart
  2. Click on the user to appear the Employee Details card
  3. Check that the 'Go To" and "Actions" buttons are displayed when the user clicks on "Show Links"

  1. Search for an user in the search bar
  2. When putting the mouse on the user name the tile will appear:


As part of the 2H2022 Release, now the link of 'Actions' and 'Go to' will appear once the user clicks on the 'Show links' button.

Before the 2H2022 RELEASE:

Now with the 2H2022 RELEASE:


Show links, Go to, Actions, Employee Details , KBA , LOD-SF-PLT-ORG , Org Chart Issues , Product Enhancement


SAP SuccessFactors HXM Core 2211


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