SAP Knowledge Base Article - Public

3271724 - [Onboarding] E-Signature step is not triggered for Voluntary Self-Identification of Disability Form

Symptom

Once the External User completes the Country specific form i.e. Voluntary Self-Identification of Disability. The signature step is not coming and the Compliance Tile disappeared after the step gets completed. 

Environment

SAP SuccessFactors Onboarding

Resolution

  • E-Signature/Docusign is not applicable for Voluntary Self-Identification of Disability Form.
  • Since it is not applicable, the E-signature is not triggered. 
  • This is standard system behaviour.

Keywords

Voluntary Self-Identification of Disability, Country Form, Compliance Form , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Bug Filed

Product

SAP SuccessFactors Onboarding 2211