Symptom
When trying to delete the Hire record from History UI or via import of Job information, Error appears : "Job Information: The Job Information hire record can’t be deleted. Instead, if the hire event is no longer valid, use the no-show feature or terminate the employment. "
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to User's Job Information Section in the Employee Profile.
- Click on History -> Select Hire record -> Click Delete.
- Pop up appears to confirm the Delete history record for Job Information -> Click Delete.
- Error appears: Job Information: The Job Information hire record can’t be deleted. Instead, if the hire event is no longer valid, use the no-show feature or terminate the employment.
Cause
Due to Centralized services Data Validation for Job Information which is enhanced to improve data quality.
Resolution
This is an Expected behavior. View: Data Validation for Job Information (MSS and History UI)
As long as an EC user exists, they need to have one HIRE record.
Based on what exactly customer wants to achieve, we need to use appropriate transaction for the same.
Examples:
1)If the hire record has an incorrect start date
This can be changed via the Hire Date Correction tool.
2)Changes to any other fields including the event reason can be made via the History or full purge import.
FAQ - Additional Information
Q) Where can I get information on this from the Guide?
A) Guide: Implementing Employee Central Core - Chapter: Data Validation for Job Information (MSS and History UI)
Guide Managing Mass Changes in Employee Central - Chapter: Troubleshooting
See Also
- 2317955 - Correct or Remove Job Information record via Import in Full Purge mode
- 2266216 - How to Export Employee Central Data for Import Activities
- 2472648 - Using the Check Tool to Check a SuccessFactors Configuration
- 2315276 - Employee Central Implementation - Data Imports FAQ
- 2092850 - How to make changes to Employee Data on mass via Import - Employee Central
- 2346500 - How to Enhance System Performance During Imports in Employee Central
- 2201658 - Employee Central User Data Full Purge Import
Keywords
Hire, hire, hire record deletion, delete, error, The Job Information hire record can’t be deleted, Centralized services, data validation, CS20220004444829 , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-EDP-JOB , Job Information Imports , Problem
SAP Knowledge Base Article - Public