SAP Knowledge Base Article - Preview

3271821 - Exception CX_CRM_UI_DC_PARAM_NOT_DEFINED when trying to create an incident in CRM Web UI

Symptom

  • BSP Error : An exception occurred
    Exception Class   CX_CRM_UI_DC_PARAM_NOT_DEFINED
    Program             CL_CRM_UI_F_CUCODATACONTE_IMPLCP
    Include               CL_CRM_UI_F_CUCODATACONTE_IMPLCM001
    ABAP Class         CL_CRM_UI_F_CUCODATACONTE_IMPL
    Method               IF_CRM_UI_DATA_CONTEXT~SET_ENTITY
    Line                    15

  • Error "An exception has occurred during program processing" displayed on the header of the incident. 

 Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP Solution Manager 7.2 


Product

SAP Solution Manager 7.2

Keywords

SOLMANREQU, Confirm and Send, Exception, CL_CRM_UI_F_CUCODATACONTE_IMPL, CURRENTSERVICEREQUEST_MAIL
, KBA , SV-SMG-SUP , Service Desk / Incident Management , CRM-BTX-SRQ , Service Request , Problem

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