SAP Knowledge Base Article - Public

3272014 - Rehire cannot submit I9 Section 1 - Onboarding

Symptom

Rehire cannot submit I9 Section 1 during the Onboarding process.

Environment

SAP SuccessFactors Onboarding

Cause

No previous data from old hire.

Resolution

In case of using test system please make sure use candidate with valid date. If not all data provided the rehire will generate errors.

Keywords

Rehire, Hire, Onboarding, Onb, Obx, Submit, State, I9, Section, Missing, Information , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

Product

SAP SuccessFactors Onboarding all versions