SAP Knowledge Base Article - Public

3272071 - Same requester and approver when creating DRTM purge request

Symptom

  • Is it possible to have same Requester and Approver for purge request?
  • Cannot find my user as approver for Purge Request

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

1. Go to Data Retention Management
2. Create a new Purge Request
3. Go to "Add approvers" section
4. Try searching for the user you are logged into
5. The section does not display any search results.

Cause

Expected behavior.

Resolution

System does not allow the requester and approver to be the same.

Search for another user with Create and Approve DRTM permissions and it will show.

See Also

DRTM Purge Permissions

2615360 - Data Protection and Privacy - Data Retention Time Management (DRTM) - Master Data Purge for Inactive Users

Keywords

DRTM, purge request, add approver, approver and requester , KBA , LOD-SF-PLT-DRM , Data Retention Management , Bug Filed

Product

SAP SuccessFactors HXM Suite Core 2205