Symptom
- Is it possible to have same Requester and Approver for purge request?
- Cannot find my user as approver for Purge Request
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
1. Go to Data Retention Management
2. Create a new Purge Request
3. Go to "Add approvers" section
4. Try searching for the user you are logged into
5. The section does not display any search results.
Cause
This is working as per system design.
Resolution
System does not allow the requester and approver to be the same. Search for another user with Create and Approve DRTM permissions and it will show.
See Also
2615360 - Data Protection and Privacy - Data Retention Time Management (DRTM) - Master Data Purge for Inactive Users
Keywords
DRTM, purge request, add approver, approver and requester, cannot find approver purge , KBA , LOD-SF-PLT-DRM , Data Retention Management , Problem
SAP Knowledge Base Article - Public