SAP Knowledge Base Article - Public

3272569 - Discount Amount is Showing Different Values in Sales Order and Pro Forma Invoice

Symptom

Discount amount is showing different values in sales order and Pro Forma Invoice.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Orders work center and Sales Orders view.
  2. Select the sales order ABC (ABC represents the Sales Order ID)
  3. Click Pro Forma Invoice and discount shows value XX (XX represents the Discount value in Pro Forma Invoice)
  4. Edit the Sales Order ABC and click View All.
  5. Navigate to Items tab and discount shows value YY (YY represents the Discount value in Sales Order)

Cause

An extension field is used in the discount determination and this extension field is not extended to Invoice request screen.

Resolution

To resolve this issue, select the extension field in adaptation mode and then click Show Further Usage.

Go to extension Scenarios tab and add the below Extension Scenarios.

  • Sales Order - Item to Invoice Request Item
  • Invoice Requests - Item to Customer Invoice - Item

Keywords

Net Value different; wrong discount; extension field. , KBA , AP-PRC-PC , Calculation , Problem

Product

SAP Business ByDesign all versions