Symptom
Discount amount is showing different values in sales order and Pro Forma Invoice.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Orders work center and Sales Orders view.
- Select the sales order ABC (ABC represents the Sales Order ID)
- Click Pro Forma Invoice and discount shows value XX (XX represents the Discount value in Pro Forma Invoice)
- Edit the Sales Order ABC and click View All.
- Navigate to Items tab and discount shows value YY (YY represents the Discount value in Sales Order)
Cause
An extension field is used in the discount determination and this extension field is not extended to Invoice request screen.
Resolution
To resolve this issue, select the extension field in adaptation mode and then click Show Further Usage.
Go to extension Scenarios tab and add the below Extension Scenarios.
- Sales Order - Item to Invoice Request Item
- Invoice Requests - Item to Customer Invoice - Item
Keywords
Net Value different; wrong discount; extension field. , KBA , AP-PRC-PC , Calculation , Problem
Product
SAP Business ByDesign all versions