Customer return not created from the inbound delivery with item type CSNG - Product - consignment
SAP Business ByDesign
Reproducing the Issue
- Go to Inbound Logistics - Inbound Deliveries
- Edit the Customer Return Delivery XYZ (XYZ represents the Customer Return Delivery ID)
- Navigate to Document flow
There is Process Communication Error
You have used an external reference, it is not possible to create customer return for items of the type CSNG - Product - consignment without a valid sales order reference.
You need to use a valid sales order reference to create a customer return for items of the type CSNG - Product - consignment.
inbound delivery released; Return not found; , KBA , AP-CRP-CR , Customer Return , How To
SAP Business ByDesign all versions