SAP Knowledge Base Article - Preview

3272754 - ICF System Logon Page is not working

Symptom

The ICF system logon screen is not working, it is unresponsive, looks garbled, "Logon is being prepared" is shown, the logon is not possible. It happens for different applications like SOAMANAGER, WEBGUI or NWBC. It doesn't happen to Fiori Launchpad (FLP).

In the browser console, there are 500 errors for javascripts and for different fonts. In SM66, program CLUR_MIME_HANDLER can be seen running long.

LogonScreen1.png

LogonScreen2.png

LogonBeingPrepared.png

Logon.png

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • NetWeaver Business Client
  • SAP GUI for HTML
  • Web Dynpro ABAP
  • SAP NetWeaver
  • SAP NetWeaver Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP

Product

ABAP platform all versions ; SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

ICF, Internet Communication Framework, SICF, Service, Services, ICF service, ICF_GDPR, logon screen, problem with webgui, nwbc, soamanager, solman_setup, cannot log on, logon button not working, logon screen distorted, looks wrong, garbled, incorrect fonts, buttons not working, ui elements, dropdown icon incorrect, incorrectly displayed, system, user ID, user, password, client, WDG_MAINTAIN_UR_MIMES, urchangelist, Deploy MIMEs, Fore MIME Deployment, urrelese, urversion, CLUR_NW7, VERSION_PROPERTIES, urpatch, lightspeed.js, /sap/public/bc/ur/nw7/js/lightspeed.js, base, baselib, sap_fiori_3, fonts, SAP-icons.woff, srt_admin, soamanager , KBA , BC-MID-ICF-LGN , ICF System Login , BC-WD-ABA , Web Dynpro ABAP , BC-MID-ICF , Internet Communication Framework , Problem

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